Primary care providers (PCPs) are typically the first medical point of contact for patients. They help to manage your overall health, diagnose new illnesses and manage chronic diseases.

What is a PCP and why is it important to have one?

According to Healthcare.gov, a PCP is a physician, nurse practitioner, clinical nurse specialist or physician assistant who provides, coordinates or helps patients access a range of healthcare services.

“In addition to serving as the initial point of contact, we also provide continuous care for both patients and their family members throughout their lifetime,” says Wageha Akel, MD, a family medicine physician who treats patients at Union Hospital Urgent and Outpatient Care.

Dr. Akel adds that the continuity of care provided over time leads to trusting relationships between patients and physicians. “We really get to know our patients and their families. We know them in the context of their community and understand their family dynamics, stressors, work situations and support systems,” he says. “When one of our patients needs help, we understand the kind of help they need.”

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Our care options in Ohio aren’t limited to the Cleveland area – learn about our locations in Akron, Canton, Dover and more.

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Older male Patient

Who do I see for primary care?

Within primary care, the two most common specialties are family medicine and internal medicine.

  • Family medicine providers provide wellness, preventive, and acute and chronic disease care across the lifespan. They treat entire families, from newborns to the elderly. Their training includes internal medicine, pediatrics, women’s health and mental health care.
  • Internal medicine providers are trained to provide acute and chronic care for adults. They specialize in health screenings and management of common adult health problems and are particularly adept at caring for patients with complex combinations of conditions.
Pediatric patient

What services are part of primary care?

PCPs cover all types of everyday health concerns. “Annual checkups help us become familiar with your current health, daily challenges and lifestyle as well as your medical history, family medical history, treatment preferences and more,” says Dr. Akel.

Armed with that knowledge, your PCP can:

  • Teach you ways to make better decisions about your health to prevent disease. For example, your PCP can help guide your efforts to quit smoking, eat more nutritious foods, lose weight or manage stress.
  • Make sure your vaccines are up to date to prevent illnesses like the flu.
  • Suggest screening tests to detect problems before you even notice them (like a mammogram for breast cancer).
  • Treat health problems that pop up (such as a rash or an infection).
  • Help you manage long-term health problems (for instance, diabetes, high blood pressure, cholesterol or depression).
  • Find a medical specialist if you need one (like a knee surgeon or a heart doctor).
“As family medicine physicians, we treat patients of all ages, including pediatric patients, for whom we provide well care, sick care, immunizations and more,” says family medicine physician, Erin Zangare, MD who sees patients at Union Hospital Urgent and Outpatient Care. “We also do procedures like biopsies, incisions and drainage; provide injections for orthopedic conditions; perform PAP smears and provide contraception including IUD insertion; and treat patients for anxiety, depression and more.”

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Roy Miller, MD

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Roy Miller, MD

Who needs a PCP?

Because primary care addresses all that contributes to a person’s health and well-being, it’s important for everyone to have a PCP.

“We’re your long-term healthcare partner in non-emergency situations,” says Mason Page, MD, a family medicine physician who sees patients at Union Hospital Family Medicine Center in Dover. “We can teach you ways to stay healthy, treat common conditions when you get sick, and help connect you with more advanced care when you need it.”

Because PCPs can catch potential health problems early, people who have a PCP are likely to spend less time in the hospital and less money on medical costs in the long run.

What is a primary care team and who is on the team?

While PCPs help you manage your overall health and specialize in keeping you and your family well, they don’t work alone. Instead, they guide a whole team of healthcare professionals including other physicians, physician assistants, nurse practitioners, nurses, behavioral medicine specialists, pharmacists, social workers and more.

“At Union Hospital, everyone works together to take care of patients,” says Dr. Zangare.

In addition to in-person appointments, you can now stay connected to your healthcare team through virtual visits, which offer an easy, convenient and secure way to see your provider face-to-face without having to leave home. Ask your doctor about availability of virtual visits.

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Roy Miler, MD

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Roy Miler, MD

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Roy Miler, MD

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Mason Page, MD

Family Medicine

Union Hospital Family Medicine Center, Dover

Wageha Akel, MD

Family Medicine

Union Hospital Family Medicine Center, Dover

Erin Zangare, MD

Family Medicine

Roy Miler, MD

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Roy Miler, MD

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Roy Miler, MD

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Cleveland Clinic Children’s Hospital for Rehabilitation

Address:
18101 Lorain Ave
Cleveland, OH 44111

Hours:
Open 24 hours

Phone:
(216) 476-7000

Emergency room:
Open 24 hours

Cleveland Clinic Children’s Hospital for Rehabilitation

Address:
18101 Lorain Ave
Cleveland, OH 44111

Hours:
Open 24 hours

Phone:
(216) 476-7000

Emergency room:
Open 24 hours

Cleveland Clinic South Region

Address:
20000 Harvard Rd
Warrensville Heights, OH 44122

Hours:
Open 24 hours

Need to see a Primary Care Provider?

To schedule an appointment with a PCP, call: 330.602.0778

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How can I schedule an appointment?

To schedule an in-person or virtual appointment with a Center for Spine Health specialist, please call 216.636.5860 or complete the form below to receive an appointment scheduling call from the Center for Spine Health.